Using Wi-Fi Calling and Texting

Modified on Mon, Sep 23 at 11:06 AM

iPhone screenshot of Wi-Fi calling settings.
Android screenshot of Wi-Fi calling settings.

Occasionally, certain areas on the Lesley University campus may have limited cellular coverage, leaving you without phone service. It’s important to note that cellular network connectivity is managed by individual service providers, and the university has no control over these networks or their coverage areas.


However, if you're in a dead zone and need to make or receive calls or send texts, you can use Wi-Fi to stay connected. Wi-Fi calling, which allows you to make and receive calls and send texts over a wireless internet connection, is a great solution. Please be aware that Wi-Fi calling availability is dependent on your cellular plan and provider.


How to Enable Wi-Fi Calling

Wi-Fi Calling allows you to make and receive calls over a Wi-Fi connection instead of a cellular network. Below are step-by-step instructions for enabling this feature on both Android and iPhone devices.


iPhone:

  1. Open the Settings app.
  2. Scroll down and tap Phone.
  3. Select Wi-Fi Calling.
  4. Toggle Wi-Fi Calling on This iPhone to the "on" position.
  5. Follow the prompts to complete the setup (you may need to provide or confirm your emergency address).

Link to Apple’s official guide on Wi-Fi Calling:
Apple Wi-Fi Calling Support


Android:

  1. Open the Phone app.
  2. Tap the three dots or the menu icon (top-right corner) and select Settings.
  3. Find and tap Wi-Fi Calling.
  4. Toggle Wi-Fi Calling to the "on" position.
  5. If prompted, set up your emergency address for 911 purposes.

Note: These steps may vary slightly depending on your device’s manufacturer and version of Android. If you don’t see Wi-Fi Calling in the Phone app settings, you can try looking for it in the main Settings under Connections or Network & Internet.

Link to Google's official guide for Android Wi-Fi Calling:
Google Wi-Fi Calling Support


Need More Help?
If you run into issues, contact your carrier to ensure your plan supports Wi-Fi Calling, or refer to their specific guides on enabling the feature for your phone model.


AT&T

T-Mobile

Verizon


For information on how to connect to the Lesley University wireless network, you can review the following article: http://support.lesley.edu/support/solutions/articles/97663-how-to-connect-to-lesley-s-wireless-networks

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