Sometimes your software will require updates to be made; if you are running your Excel program and it is not up to date this could be causing a problem. Start by updating your software.
1) Close all open programs.
2) Open up your control panel.
3) Click System and Security.
4) Select Windows Update.
5) In the left hand pane, click change settings.
6) Under Important Updates, select Install Updates Automatically.
7) Select any other options and remember your computer has to be powered on at the time of the scheduled updates.
If updates don't help, and you have no other options for opening up your Excel file, contact IT at it@lesley.edu, or 617-349-8770.
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