Reinstalling eduroam

Modified on Fri, Sep 2, 2022 at 1:38 PM

Due to upgrades in the Lesley Wireless network if you installed eduroam on your device prior to Sept 2021 you may need to reinstall eduroam.  


Windows

Please follow the same steps used for eduroam on-boarding for Windows.  When you install it will overwrite the old version with the new.


Mac OS

You will need to remove the old eduroam profile from you device.  Please follow these steps.

1. Go to System Preferences  

2.  Select Profiles

3. Click on eduroam profile and remove it by pressing the minus button.

4. Follow the eduroam on-boarding for OS X guide to install the updated version.


Android

Follow this support article eduroam Android Updating your Profile


iOS Devices

1. Go to Settings

2. Select General

3. Select Profile

4. Select eduroam

5. Select Remove Profile

6. It may ask you to unlock your phone

7. Select Remove 

8.  Now follow the eduroam on-boarding for iOS Devices guide

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article