There is a per usage fee associated with all printing, which pays for the consumables. Currently no tuition costs or technical fees contribute to funding the operation of the print system. Printing fees and allocations are competitive with other area universities and are also based upon resource cost and usage.
Public printers are available throughout various areas of campus. See below for a list of available public printers around campus.
Print credits
When you log into the print system for the first time, you will be given $50 of free print credits. This initial credit can be used by incoming students to print registration documents upon arriving to campus or for faculty to print a copy of their syllabus on the copiers.
After your first log in, every January 1st you will automatically be given $50.00 of additional free print credits, accumulating to a maximum of $300.00 of free credits. If you have not logged in before January 1st, you will not receive this credit until the following January 1st.
Once your free credits have been used, you will have to purchase additional print credits using your Lesley Card. Please note that transferring credits into the print system is non-refundable, so please use discretion when choosing the amount you would like to transfer.
Staff and faculty requiring additional funds for work purposes can have their budget head request a transfer from their department budget to their Lesley Card by e-mailing lesleycard@lesley.edu.
Printing costs
- Black and white: $0.10 per page. You receive a discount of $0.05 if you print on both sides of a single sheet of paper.
- Color, 8.5″ x 11″: $0.15 per page.
- Color, 11″ x 17″: $0.30 per page.
- There is no discount on duplex printing for color because more expensive paper is used to avoid toner bleed through. Large format prices vary depending on type of paper used; please see the academic computing department in the lower level of the Lunder Arts Center for more information about large format printing.
Public printer locations
University Hall at Porter
- UNIV 1st Fl Support Hub
- UNIV 2-008
- UNIV 2-034
- UNIV 2-103
- UNIV 3-001
- UNIV 3-034 HR office
- UNIV 3-044/047
- UNIV 3-050
- UNIV 3-069 Computer Lab
- UNIV 3-084
- UNIV L-008
Lunder
- 1801 Room 236
- 1801 Churchside 314
- 1801 Room 119
- 1801 Room 240 Moriarty Library
- 1801 Room 316
South Campus
- Burnham Reed 2nd floor
- 101 Brattle 1st Fl
- 101 Brattle 2nd Fl
- 99-1 Wright Hall Upper Level
- Sherrill Library 1st Floor
- Sherrill Library 2nd Floor
- Sherrill IT Office 1st Floor
Refunds
Refunds for prints can and may be issued under appropriate circumstances. As a general rule of thumb, any mechanical issue related to the abnormal functioning of the printer that results in lost or damaged prints may be refunded. This includes, but is not limited to:
- Smudged prints
- Faded/streaky prints
- Paper jams
- Crumpled/folded paper due to feed errors
Lesley University does not support bring your own paper for use in the HP Laser Printers. Using unapproved paper can result in printer jams. Printer jams caused by unapproved paper are not subject to refund.
In very rare instances, prints may fail due to communication problems between the printer and the workstation. In this event, transactions may have occurred, but no print emerges from the printer. If this happens, please stay calm. Log into the account management (via web-browser) and confirm that your print job was released in the appropriate location and that it is not pending release.
The system does not allow for refunds to your Lesley Card. Any refunds will be issued directly to your print account.
To claim your print refund, please notify the supporting department with the time, date, location, and print-job title/request so that we can search the print log for your particular documents and the technical issue.
Printing problems
As with any system, this is not without its flaws. If you have waited upwards of 2-3 minutes for your print, and nothing has come out of the printer, please follow these steps:
- Access your account information by logging into the Print System (lesley.edu/papercut).
- View your Transaction History and your Print History to confirm the time, date, balance before/after, and printer.
- Report a problem by emailing the above information to the departments below, based on the location where you were having the issue. If in doubt, you can email IT at it@lesley.edu with Pay-for-Print Problem in the subject line. To request a refund, go to the Recent Print Jobs link and click the request refund link or email it@lesley.edu.
Questions or need further assistance?
For printing problems or refund requests, email it@lesley.edu with Pay-for-Print Problem in the subject line.
Staff and faculty: to request a department budget transfer for additional print funds, have your budget head email lesleycard@lesley.edu.
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