Support for Bookstore

FACULTY

If you are FACULTY experiencing technical issues, contact the Adoption Support team via 24/7 chat or phone.

There are two places to find the Support contact information and several ways to contact them.

1. Along the right-hand side of the portal, view the Support callout.
2. Visit the Adoption Support page (from the left-hand navigation).

From both places, you can:

• Click on the Open Chat button to start a chat
• Call Adoption Support: 877-713-6697 Monday –Sunday  8:00am –5:00pm (CST) 
• Email: AIPsupport@bncservices.com

STUDENTS

If you are a STUDENT experiencing technical issues with the Virtual Bookstore, contact the Customer Support team via 24/7 support.

• Phone Support (800) 325-3252