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General
Getting started
5
Getting started (students)
How Do I Submit a Ticket?
Lesley "on the go" with mobile solutions
Remote quick support
Single Sign-On (SSO) at Lesley University
Account information
9
Accounts - creation and deactivation
Accounts - user notification
Changing to the new long username
Changing your password
How alumni access Lesley University email
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Browsers
9
Allowing pop-ups for specific sites
Bookmarking a website in Firefox
Browser compatibility for Lesley services
Clearing your browser's cache
How to tell which browser version you are using
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Computer Know-How
21
Adding/removing shortcuts to/from the dock on a Mac
Adding shortcuts to your taskbar on your Windows computer
Backing Up Your Computer - How and Why?
Changing your Mac computer's password
Cleaning your computer display
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Discounts
3
Educational Technology Discounts
Laptop Program
Student discounts for SPSS and NVivo
How To
22
All about information security best practices
Changing a read-only file
Creating a .zip file
Does IT back up my computer as part of a repair?
FAQ: All about SPAM.
View all 22
Office Printers
4
Desktop Printer Policy
Toshiba printers
Installing Papercut on a Mac
Installing Papercut on a PC
Provided Technology
2
Computer Refresh (Upgrade Policy)
Standard Computer Model
Supported Software
6
Adobe Creative Cloud Availability
SPSS availability
Signing PDFs in Adobe Acrobat
Scanning and Signing With Adobe Acrobat Mobile
Adobe Single Sign On- Faculty/Staff
View all 6
Updating personal information
3
Directory changes
Changing your username for your Lesley accounts
Updating your personal information in the Lesley system
Directory of Services
2
Directory of Services - Getting Started
Adding or Updating Directory Entries