Support Hub Hours
For in-person or phone assistance, visit or call us during the hours below. You can submit a ticket any time, and our team will respond during office hours. The Support Hub portal and our AI chatbot Lynxie are available 24/7.
Hours
- In person: Monday–Friday, 9 AM–5 PM
- Phone: Monday–Friday, 11 AM–5 PM
Locations
- University Hall, 1st Floor (next to the ATM)
- Dobson Hall, 1st Floor
Questions or need further assistance?
For help outside office hours, submit a ticket any time and the team will respond during office hours.
Phone: 617-349-8760 (Monday–Friday, 11 AM–5 PM)